To ensure that your package is properly delivered and you receive shipment within the time frame being published, please make sure your address is fully entered and correct.
In the case of entering an incorrect shipping address, please contact us within 24 hours of when the order was placed. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information that was entered by the customer.
Estimated Shipping Times
We know you are excited to received your purchase in the mail! Generally, you can expect your order to be shipped within two (2) to five (5) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. When your order has been shipped, you will receive an email with tracking information. If your order is confirmed delivered and you did not receive it, please contact your local post office first. Refunds are not issued for packages that show they have been delivered to the customer's address. Treasure Boxx is not responsible for for non-receipt of packages due to incorrect shipping address entered during checkout.
Please be advised that processing and shipping times are estimated. Unexpected delays in the USPS may occur at any time.
Shipping A Return?
To start a return, please contact us at firstname.lastname@example.org. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You will be responsible for paying for your own shipping costs on all items returned (with the exception of items received damaged or defective). Shipping costs are non-refundable, the cost of return shipping will be deducted from the total amount of your refund.